WHAT DATA DO WE COLLECT AND WHY DO WE COLLECT IT?
At ILEESH, we value your privacy and are committed to protecting your personal information. The types of data we collect and the reasons for collecting them are outlined below:
Personal Information:
We may collect personal information such as your name, email address, contact number, and shipping address when you place an order on our website. This information is necessary for processing your order, arranging shipment, and providing customer support.
Payment Information:
When you make a purchase, we may collect payment information, including credit card details or other payment method information. This information is securely processed by our trusted payment service providers and is used solely for completing the transaction.
Communication Data:
We may collect data that you provide to us when you contact our customer support team, such as email correspondence or chat logs. This data is used to address your inquiries, provide assistance, and improve our customer service.
Website Usage Data:
When you visit our website, we may collect certain information automatically, such as your IP address, browser type, referring website, pages viewed, and the duration of your visit. This data helps us analyze website traffic, improve user experience, and understand how visitors interact with our site.
Cookies and Similar Technologies:
We use cookies and similar technologies to enhance your browsing experience, personalize content, and gather information about your preferences. Cookies are small text files stored on your device that allow us to recognize you and provide certain functionalities. You can manage your cookie preferences through your browser settings.
Marketing and Promotional Data:
With your consent, we may collect data such as your email address or phone number for marketing and promotional purposes. This data is used to send you updates, special offers, and relevant information about our products and services. You can unsubscribe from these communications at any time.
We collect and process your data based on your consent, as necessary for the performance of a contract, or for our legitimate business interests. We take appropriate measures to protect your data and only retain it for as long as necessary to fulfill the purposes for which it was collected.
Comment:
When visitors leave comments on the website, we collect the data shown in the comment form, as well as the visitor's IP address and browser user agent string to help with spam detection.
Media:
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images on the website.
ANALYTICS
How long do we retain the data?
If you leave a comment, the comment and its metadata are retained indefinitely. This is so that we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also view and edit that information.
All data is kept secure and will not be shared with third parties. It is our responsibility to comply with the Personal Data Protection Act 2010 (AKTA 709) set by the Malaysian government.
WE CARE ABOUT YOUR PRIVACY